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Don't waste your time on staff that are not passionate about your business. Follow the link to Royal Mail to create one however this isn't working either. Good quality products worth the price you pay when the discounts are on. No choice but to ask my credit card provider to step in. Ordered items online that were in stock. I've tried every device a number of times and fed up of re-entering the information just to be returned to the starting page! Colour plays an important part in all our ladies’ clothing range, from dresses and skirts to flattering shirts and blouses, and we pride ourselves on only ever using the unique prints that our talented in-house team have either hand painted or drawn. Sent an email with no response apart from an auto-response. 14 Benefits. BUYERS BEWARE OF JOULES! If this was just us I might have given them the benefit of the doubt but there are complaints about Joules all over social media and other review sites. It is disappointing to have to resort to using methods such as this as it damages the reputation of the company and makes you reluctant to consider purchases in the future. Joules is a British clothing company which sells clothing and homeware products inspired by British country lifestyles. Free ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Kindle Direct Publishing Indie Digital & … Overview Overview. The dispatch note/parcel summary they sent was intended for teh US market with a US helpline number and instructions on what to do with US Post Office. I bought a pair of wellingtons in October, which are leaking already. !Non existent customer service. Kind regards, Joules Team Wellies with patterns are a main staple of British Joules clothing, as are tweed jackets and raincoats. Bought a pair of (not cheap!) Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and accessories
It’s impossible to speak to anyone. Would you like to add a photos or videos? Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. I worked at Joules Clothing part-time for more than a year. Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. Joules has collected 85 reviews with an average score of 3.21. 135 Reviews. Joules have a very frequent email marketing campaign encouraging purchases however the customer services team seem to be unable to respond to queries. I have not suggested Joules is in financial difficulties, although others have. There are clearly staff replying to trustpilot reviews but not customer emails ‍♀️ And I’m obviously not the only customer this is happening to. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Its now been nearly a month with no refund. Delivery not received.I ordered 2 childs handbags on the 9th December. Joules currently operate over 100 stores in the UK alone. YOU HAVE BEEN WARNED!! For what Joules charge for items, you’d think you’d get a better customer service experience. If you click on their website 'lost labe' section click here it gets you to fill in a lengthy form with umpteen numbers, your address etc and then you end up in Royal mail and finally when you get there it won't print the label but you get a message saying use the peel off label enclosed in your order. Or maybe they hope we will just go away. For that reason, I wouldn't recommend Joules and wouldn't use again. Thank you for your 5* review. Awful awful awful. We do hope you continue to enjoy your shopping experience with us in the future. Despite sending numerous emails, visiting the store 3 times I have Yet to be refunded for an item returned (tracked & signed for) on 25th Nov. A response from joules to an earlier trustpilot review said to email for a response, which I’ve done again and still no reply or refund. Classic, soft and easy to wear. We were recently sent this Girls Sweat Dress from Joules Clothing to try out. There are similar version… If you email all you get is an auto response that says they normally refund in 10 days. Joules Clothing. Leave this blank if you'd like to publish your review anonymously. 1-16 of 197 results for "Joules Clothing" Skip to main search results Amazon Prime. Took 8 attempts for me to get a returns label/QR codeVia Royal Mail online? So if they know there's an issue why are they still taking payments for items they not only don't have but also know they will have trouble obtaining? Free Shipping by Amazon. 137 Reviews. Kind regards, Joules Team Discover our complete range of clothing & footwear at the official Joules site. Een gratis kijkje achter de schermen bij bedrijven: reviews en salarissen, anoniem geplaatst door werknemers. Discover the range online today at … Either way do you really want to give them your money. Vacatures van Joules Clothing weergeven Emailed again six weeks later (as appreciated C19 might mean response times could be a lot longer) - same auto-reply, but nothing apart from that. Little Joule was launched in 2008 to provide clothing for 2 – 12 year olds, Baby Joule was launched in 2009 with a focus on clothing for babies, and a home range was launched in 2013. After sending 4 emails with nearly a week between each, its still 10 days. Eligible for Free Shipping. There is no customer service - I tried to call up/twitter/email them as soon as I'd placed my order because I realised I'd made an error but they don't answer and don't respond. Glassdoor heeft 138 reviews over Joules Clothing die anoniem geplaatst zijn door werknemers van Joules Clothing. And if their system is not a deliberate policy, then its at best its absolute incompetence. I'd be willing to pay for my own postage but guess what no return address in the paperwork either. Your browser does not support embedded videos. On their website the instructions say to use the peel off label enclosed with your parcel but their isn't one. The website of the store is www.joules.com. I am still waiting for my order. Engaged Employer. You will be contacted by email to verify your review. Frankly if a company can't look at their computer screen to make sure they have the goods before charging you have to wonder if its a deliberate policy designed simply to hold onto the customers money for as long as possible. I'm finding it nearly impossible to return an item. Absolutely appalling company to deal with. Joules Clothing Review I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: IMDbPro Get Info Entertainment Professionals Need: Not long ago the CEO gave an interview in which he said Joules biggest problem was getting enough stock to fulfill orders. Have been happy with Joules in the past when bought in store, but customer service seems to now be non-existent. Clearly they have a poor it system. Cherry chose this dress, she is so picky about what she wears and if it’s not pink, purple or glittery then it’s very unlikely she will want to wear it. Don’t think I’ll be buying anything again! 122 Salaries. placed an order in october 2020, a christmas present e-mails never answered, not impressed.unhappy customer. Discover clothing, rain boots & more, all available online today. Online shopping from a great selection at Clothing Store. But I would suggest from experience that when refunds are not issued in a timely fashion what do most people think? 14 Photos. Traditional, of course, but then there’s the twist. So now they are sat on my money and I'm waiting for a refund.I won't use again. As per earlier reviews - no response when you email and they are not answering phones. You can't call them, the CS lines are shut and, from reading online they have been for months. The Joules ladies clothing department is one of our most evolving departments, with new styles being added weekly. Thank you for your 5* review. Online shopping for Clothing from a great selection of Coats, Jackets, Gilets & more at everyday low prices. 119 Salaries. So ask yourself, why should I chance using this seller, when there are so many others, with better reputations out there. Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. In 1999 we started the Joules own brand, and the pitter patter of our kids’ range arrived in Spring 2005, these days known as Little Joule. * One or more of these files was not uploaded due to an invalid file type. I tried to ring but they aren’t taking any calls. Wonderful staff in stores and area management team, great company benefits, discount was generous, fun atmosphere in store, great … With exclusive prints, finishing touches and quirky little extra details, Joules always turns heads and wins hearts.We started in 1980 at county shows selling country clothes. Joules Clothing Review. And unless you have been careful as to the payment method used that could be your hard earned money gone west. 24 Inter­views. I have emailed twice, but still haven’t received a reply. 14 Benefits. They sent a pair of wellies for me and a quilted jacket for Bob so that we could review them together in our lovely British weather! It seems from other reviews that they always do. The local shop wouldn't process my refund yet it was a click and collect so did not come in robust packaging to send back by post. You can save a great deal of money by shopping at cheap clothing stores , and with some reasonably priced accessories no one needs to know what you paid for an item, and it will never look like the bargain it is. Engaged Employer. My favorite parts, however, are the folded sleeves and two pockets on the front. Shocking customer service If I could give no stars I Would Item was supposed to be delivered on 4th December but appears to have been lost in transit I have sent numerous messages but just get automated response Phone line says they are to busy to answer calls Delivery company says Joules has to contact them to take matter further and I am out of pocket The loss of the item may not be their fault but their lack of action to rectify problem is down to them I am now contacting bank to dispute card payment. 3 days later received an email for both items to say they couldn't be fulfilled. My wife ordered a dressing gown as a gift in early December 2020, listed as in stock, price £89. Seems impossible to return an item. Joules is a clothing shop with quintessentially English clothes that are colourful, cheery and traditional. Leave a Joules review to help others save money with the best cashback offers around. So outdoor living and British traditions are double stitched into the Joules brand. Help future customers by talking about customer service, price, delivery, returns & refunds. As a Joules UK stockist, we offer some of Joules’ old faithfuls including the Cowdray sweatshirt, Wensley scarf, Tweed field coat, Marsha intarsia jumper and Coast waterproof jackets. Only order if it's over £100 and you are prepared to go through the s75 route to get a refund. What is going on ??? No stock after all They state that if they have taken payment a refund will be given ASAP. Returned £134.85 of clothing and after ONE MONTH and THREE e.mails still NO REFUND! Clothes to live the good life. 109 Jobs. I would not have bought the item if I knew I would have to pay for returns. Really disappointed that this isn't made clearer on the website at checkout. 14 Photos. 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