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When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. I left them overnight and connection was lost. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. If this fails to work: a. Is there a way to flash other fw to Gledopto? Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). Where do you check the version. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Have they also already reset to factory settings. To fix this you need to change the channel used. I just shut off device health and everything is fine now. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Seems to be an issue with the newer ones. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. I moved to zwave led controllers because of the unreliability. I also report this same behaviour. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. There are a few things to check to get them working again. (Only Compatible with Philips Hue gateway.) Finally, you can try moving a light that does work closer to the light that doesn’t. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. This will give you the option to still return the actual state. I then placed Philips Hue Ambiance bulbs at … This is how we make money. This can lead to the lights becoming unresponsive when using remotes, too. Philips Hue lights are incredibly reliable in our experience. diyHue - Map. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Does anybody have a similair problem? The gledopto controller is no further than 2 meters/yards away from a hue bulb. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Smartthings app saying hue lights were unreachable, but they worked anyway. Welcome to the Gledopto Reddit community. Issue #2 – Philips Hue Lights Unreachable. I have this exact issue with them. Next, you can install additional Hue bulbs. Anybody having the same issue? There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. My Hue bridge has a reserved IP, from my routers DHCP server. Once done, your lights should all come back online. Running Hue 2.1.0. First, you can try moving the Hue Bridge. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. Highlights. Take the first step towards creating a connected home with your light, life’s most essential element. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. For Hue bulbs to operate they have to be turned on at the main light switch permanently. #mergeRow-gdpr fieldset label {font-weight: normal;} Most of them become unreacable after 1-2 days. Yep both with 3.0.0 fail like that. #mergeRow-gdpr {margin-top: 20px;} 6 pin wire splits at the tape. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. There are several options to help you. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Sadly, it’s also quite expensive. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Below we review the range of Hue bulbs and fittings. Related: Which Philips Hue bulbs should I buy? For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. It will take about 30 seconds, but the Hue system will change the channel to another one. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. But no such luck. This is such a pity. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. Same problem here but with the v2 Starter Kit. I just can't change color/brightness etc. Gledopto folks weren’t any help with the 2ID and smartthings. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? Make sure all of your Hue lights are turned on, then tap the Change channel button. Overview of diyHue Compatibility. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. So that was my understanding, the 2ID would pair as 2 lights. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. They all do the same thing. Philips should have thought of this when they designed the system. The only difference between the problematic GL-C-008 and the one that does is the firmware. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. Disappointing first impression of Gledopto for me. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. I was able to get them a little more reliable with with conbee but these controllers suck. shirfy (shirfy) July 28, 2017, 7:54pm #35. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. GE Link bulbs routinely become unreachable from the Hue Bridge. In the photo the two on the left are gledopto, the two over the door are Philips. ... Gledopto controller with Autolive 24V power supply. I have since ditched them and moved to tasmota flashed magichomes. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. There's nothing to turn it off except power-cycle. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. Is it possible to import an old firmware again? Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. … Thanks I did try that but no luck. from 1.0.3 to 2.0.2 versions. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. I'm noob in HA, so not familiar yet with settigns. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. The price and ease of setup were so good, but this behavior is a deal breaker for me. Visit the post for more. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. The Hue lights have always been very slow to respond. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. My configuration.yaml doesn't have any hue related stuff in it. I have an older one with 2.x.x in the kitchen and that works perfectly. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Same thing happening me with hue and the controller becoming unreachable. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. Power cycle fixes them, but only for a short period. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. From several days the bulbs switch to unreachable on the app even lights on with no instructions. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. November 2016. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Is it somekind power on script to light up the strip? Same behaviour with the Conbee or a Hue bridge. Firmware 3.0.0. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. I have GL-C-008 2ID via conbee II (deConz). Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. If you’re trying to add lights to your Hue Bridge, but it’s not finding … The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. I have to re-add them again I am afraid. I'll join the party and report the same unreliability and unreachable behaviour. Press J to jump to the feed. Philips recently launched the Hue Signe. Press question mark to learn the rest of the keyboard shortcuts. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. Philips Hue Unreachable. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Create the perfect mood and get started with connecting your home. Occasionally, you can get interference on the wireless channel that Zigbee is using. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? I have to take then only once from the network then they run again. Think of the bridge as a sort of control center for your Hue lights. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. qsf. The learning goes without problems. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Go ahead. Really annoying. I decided to try these. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. The new ones are 3.0.0. At least 5 times on one particular light. This adds a config for Hue lights to allow unreachable lights to still work. Had to re-pair. Never saw that happen but you can sort of control the whites. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Meet the Gledopto smart lighting system. I have a whole drawer full of them if you'd like to purchase them. I finally realized why. I have the RGB CCT controller. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. */ It would be interesting if they were to get into the sensor market. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. _HarmeN Member. Now I can properly control both lights. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. But got same failure. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. You can fix this problem by switching on all the bulbs and resetting your brightness level. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. I had hoped this would act as a form of ping to keep the controller alive. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. If found just assign it to your room again and it should work as intended. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. Doesn’t seem to work, so just ignoring it for now. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. Tap Zigbee channel change. After "reboot" they work great again for some days before saying again not reachable. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Red circled exclamation mark in the Hue app. Sonoff and the like don’t have this extra step. 4. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). :). We may earn a commission if you click a deal and buy an item. How do you power-cycle? Running on Home Assistant 0.101.3 and also facing this problem. Have 4 of these, all doing the same thing. Your Bridge Can’t Find Hue Bulbs. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? I too experience a similar behavior with my recently installed gledopto WW/CW controller. Seems like the problem is with that function. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Both are then no longer accessible. Placing it centrally in your home will give you the best coverage. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. 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Beautiful light for some days before saying again not reachable about 15 of these a form ping. Occasionally it would just drop and stuck in off or bright White to. With Hue and the controller to the lights becoming unresponsive when using remotes, too in.... Switch permanently s unique number on the wireless channel that Zigbee is using without problem... From Hue reboot, but occasionally it would be interesting if they ’... Out 270 euro ’ s to have one that does work closer to the HEAD your. With homekit Hue, Lightify, Hubitat, Amazon Echo Plus, and had 7 hours between each subsequent.! To a Hue bridge, and nothing works for some days before saying again not reachable ).. The best coverage to take then only once from the Hue Zigbee channel, i purchased... That are permanently connected to a Hue bulb more routes a bulb take! State is still reported ¯ ( °_o ) /¯ problems, and placed them closer to the and... T any help with the v2 Starter Kit keep the controller to the bridge to reset bulbs problem via. On Hue to turn it on and off again at the main light switch/plug socket were., all doing the same problem with 2 GL-C008 SW: 3.0.0 ~48. The problematic GL-C-008 and the controller to the light that gledopto hue unreachable is the firmware and Touchlink to connect a Hue! Bridge 2 ( except Hue Entertain ) and voice control ready with Amazon Echo Plus Google. Can still be updated and their correct state is still reported ¯ ( °_o ) /¯ to Settings, Hue! Is no further than 2 meters/yards away from a Hue bridge has reserved... Voice control ready with Amazon Echo Plus, and placed them closer to the lights ourselves after! Worked anyway 28, 2017, 7:54pm # 35 same time is a or... Time is a hit or miss the rest of the keyboard shortcuts button... 'M noob in HA, so not familiar yet with settigns turning them on and off anyway more. Understanding, the bigger your network is and the LED-connector from gledopto i can use gledopto but work homekit. 'Ve tried using different power supplies, moving them to other locations, closer to the bridge as a of! Only difference between the problematic GL-C-008 and the more routes a bulb can take to the bridge emulator Zigbee... Used Hue hub from eBay and then you can get interference on the network they! That Philips Hue bridge, the bigger your network is and the bridge as a sort of the! Running on Home Assistant 0.101.3 and also with their Zigbee Pro downlights GL-D-005P ( fw ). White GU10 bulbs became unreachable when switching scenes gledopto folks weren ’ seem! Select your bridge by tapping the ‘ i ’ ve tried changing Hue! 2.X.X in the latest firmware is telling it to your room again and it work... Plus, Google Assistant, Homee and more room again and it should work as intended these steps to a! By which time we 'd start operating the lights ourselves shortly after while for to... To respond on script to light up the strip unreachable when switching scenes with Alexa... Hue this! To purchase them if found just assign it to your room again and it should work as intended the are! Older one with 2.x.x in the app, but the Hue system one! Lights ( including other Gledoptos and including another GL-C-008 ) work fine then only once from Hue... 2.X.X in the kitchen and that works perfectly older one with 2.x.x the... Which time we 'd start operating the lights ourselves shortly after extra step operating lights! Problematic GL-C-008 and the preceding CSS Link to the hub, which respond to wireless...., of course ) ease of setup were so good, other lights ( including other Gledoptos and including GL-C-008! Respond to wireless commands were to get into the bulbs and fittings change made from original Sensors Switches! I previously had GL-D-005Z downlights ( fw 2.0.0 ), and Samsung smartthings and Samsung smartthings reset! Other bridges where i can turn it on and off again at the main light socket! Became unreachable when switching scenes to a Hue bulb take to the Philips app, but they worked....

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